cki444 Privacy Policy

cki444 ("we", "us") respects your privacy and treats the protection of your personal information as a top priority. This privacy policy explains what information we collect while you use the cki444 platform, how we use it, and how we keep it secure.

By using our website (https://cki444.cam) or registering an account, you agree to the terms of this privacy policy. If you do not agree with any part of this policy, please do not use our platform.

cki444 is committed to providing a safe and transparent service for users in Bangladesh. We use SSL encryption and the latest security technologies to ensure your personal information is protected.

The following types of information may be collected when you create an account and use services on cki444:

2.1 Registration and Identity Information

• Full name and date of birth
• Email address
• Mobile number
• Residential address
• National ID or passport details (for identity verification)
• Username and password

2.2 Financial Information

• bKash, Nagad, Rocket, Upay, or bank account details (for transaction processing only)
• Deposit and withdrawal history
• Transaction amounts and dates

2.3 Usage and Activity Information

• Gaming history and betting activity
• Login times, session duration, and browsing activity
• Device information (operating system, browser, IP address)
• Referral source and traffic data

2.4 Communication Information

• Records of conversations with the support team via live chat and email
• Your complaints and review information

cki444 uses collected information only for the following purposes:

• Account Management: To create, verify, and keep your account secure.
• Service Delivery: To enable gaming, betting, deposits, and withdrawals.
• Identity Verification (KYC): To confirm your identity for fraud prevention and legal compliance.
• Financial Transactions: To process deposits and withdrawals and resolve related disputes.
• Customer Support: To properly address your questions and complaints.
• Responsible Gaming: To identify gambling addiction or risky behaviour and provide assistance.
• Promotional Communications: To inform you about bonuses and promotions, subject to your consent.
• Platform Improvement: For analytical work to improve the user experience.
• Legal Obligations: To comply with applicable laws and regulations.

We never sell your information to third parties or rent it out for advertising purposes.

cki444 uses cookies and similar technologies to operate the website. Cookies are small text files stored in your browser that help improve the functionality of our website.

4.1 Types of Cookies

• Essential Cookies: Required for the core functionality of the site — maintaining login sessions, security tokens, and so on.
• Functional Cookies: To remember your preferences — language settings, display preferences, and so on.
• Analytical Cookies: To collect data for understanding how the site is used.

4.2 Cookie Controls

You can control or reject cookies by changing your browser settings. Please note that disabling certain cookies may cause some website features to not work properly.

cki444 may share your information with third parties in the following limited circumstances:

5.1 Service Providers

Information may be shared with specific service providers such as payment processors (bKash, Nagad, Rocket, Upay, bank transfer), technology infrastructure, and customer support — however, only the information necessary to deliver that service is shared. These partners operate under strict confidentiality agreements.

5.2 Legal Obligations

Information may be provided to authorities under court orders, lawful requests from investigative agencies, or applicable law.

5.3 Fraud Prevention

Relevant information may be shared with the agencies responsible for preventing and investigating money laundering, fraud, or other illegal activity.

5.4 Business Transfers

Your information may be transferred in the event of a business merger, acquisition, or asset sale. We will notify you in advance in such circumstances.

cki444 applies both technical and administrative security measures to protect your personal information:

• SSL Encryption: All data transmitted through the website and app is secured with SSL/TLS encryption.
• Data Encryption: Sensitive stored data (passwords, financial information) is encrypted using strong encryption algorithms.
• Access Controls: Only authorised staff can access your information, and only when needed for service-related purposes.
• Regular Security Audits: Our systems undergo regular security testing.
• Firewall and Monitoring: Firewalls are used for round-the-clock system monitoring and to prevent unauthorised access.
• Two-Factor Authentication (2FA): Two-factor authentication is available to enhance account security.

However, no method of transmitting information over the internet is completely secure. While we strive to ensure the highest level of security, we cannot guarantee absolute security. Keep your account password confidential and contact our support immediately if you notice any suspicious activity.

cki444 retains your personal information for as long as necessary. The following factors are considered when determining retention periods:

• Active Accounts: All information is retained for as long as the account remains active.
• After Account Closure: Financial and identity-related information is retained for a specified period to meet legal obligations.
• Transaction Records: Financial transaction data may be retained after account closure for audit and legal purposes.
• Dispute-Related Information: Relevant information is retained until any dispute is fully resolved.

Once the need for retention has ended, we delete or anonymise your information using secure methods.

As a user of cki444, you have the following rights regarding your information:

8.1 Right to Access

You may request to know what information we hold about you. You can obtain this information by logging into your account settings or by contacting the support team.

8.2 Right to Rectification

If any of your information is incorrect or incomplete, you may request a correction. You can make the change yourself in your account profile or have it done through our support team.

8.3 Right to Erasure

In certain circumstances you may request that your personal information be deleted. However, this request may be limited in cases involving legal obligations, dispute resolution, or ongoing investigations.

8.4 Right to Opt Out of Promotional Communications

You may stop receiving promotional emails or messages at any time. Change your notification preferences in account settings or let the support team know.

8.5 Right to Lodge a Complaint

If you have any complaint about how your information is processed, please contact us first at [email protected]. We will endeavour to respond within a set timeframe.

The cki444 platform is strictly for users aged 21 and above only. We do not intentionally collect any information from minors.

We verify age during the registration process, and if any account is found to belong to a minor, that account is closed immediately and all related information is deleted.

If you believe a minor is using our platform, please notify us immediately at [email protected].

cki444 reserves the right to update this privacy policy as needed. If any significant changes are made to the policy:

• A notice will be published on the website.
• You will be informed of the changes via your registered email.
• The "Last Updated" date at the top of the page will change.

Continued use of the platform after changes are made will be taken as your acceptance of the new policy. We therefore recommend reviewing this policy regularly.

If you have any questions, concerns, or requests about this privacy policy, please contact us:

• Email: [email protected]
• Live Chat: 24/7 support available in Bengali

For privacy-related requests, we generally aim to respond within business days. Complex requests may require more time, but we will keep you updated.

For more details, please also read our Terms and Conditions and Responsible Gaming pages.